top of page

Ya’Mar International Shipping Policy

 Effective Date: October 14, 2025

​

This International Shipping Policy (“Policy”) is incorporated by reference into the Ya’Mar Terms of Service and applies to all users participating in international transactions through the Ya’Mar marketplace application, website, and related services (collectively, the “Platform”).

Ya’Mar LLC (“Ya’Mar,” “we,” “us,” or “our”) may update this Policy periodically. Continued use of the Platform after updates constitutes acceptance of the revised Policy where permitted by law.

This Policy supplements:

  • Ya’Mar Terms of Service

  • Shipping Policy

  • Buyer Protection Policy

  • Seller Protection Policy

  • Seller Fulfilled Inventory & Sourcing Policy

  • Prohibited Items Policy

  • Authenticity & Anti-Counterfeit Policy

  • Applicable Platform Policies

This Policy governs:

  • Cross-border transactions

  • International shipping requirements

  • Customs compliance

  • Carrier requirements

  • Duties and taxes

  • Import/export compliance

  • International disputes

  • Cross-border risk management

  • Fraud prevention measures

​

1. Overview

Ya’Mar enables international transactions between supported countries and regions through its marketplace Platform.

Ya’Mar may integrate with:

  • Third-party shipping technology providers

  • Carrier aggregation providers

  • Logistics providers

  • Customs processing systems

  • Tracking systems

  • International shipping providers

including ShipEngine and supported carrier networks.

All international transactions remain subject to:

  • Customs laws

  • Import/export regulations

  • Carrier requirements

  • Trade restrictions

  • Sanctions laws

  • Tax obligations

  • Consumer protection laws

  • Applicable Platform Policies

Ya’Mar is an online marketplace platform only and is not:

  • A customs broker

  • Freight forwarder

  • Shipping carrier

  • Logistics provider

  • Importer of record

  • Exporter of record

  • Warehouse provider

  • Government authority

unless expressly stated otherwise.

Tracking updates, customs scans, estimated delivery dates, carrier events, and shipment information depend on third-party carrier systems outside Ya’Mar’s control.

​

2. Supported Countries and Regions

International shipping is currently supported between eligible users located in the United States and Canada.

Users located in the United Kingdom may access and use the Platform; however, international shipping to or from the United Kingdom is not currently supported through the Platform. United Kingdom users may be limited to domestic transactions only.

Ya'Mar may add, remove, expand, or restrict supported countries, regions, shipping corridors, carriers, or services at any time.

Transactions involving unsupported countries or regions may be restricted, canceled, suspended, removed from eligibility for Platform protections, or otherwise limited at Ya'Mar's discretion.

​​

3. International Listings

Listings eligible for international purchase may display:

  • “Ships Internationally”

  • Regional availability indicators

  • Estimated duties or taxes where applicable

  • Currency conversion estimates

Certain features may be unavailable for international transactions including:

  • Certain promotions

  • Bundled offers

  • Specific bidding features

  • Restricted payment methods

  • Certain categories of goods

due to:

  • Regulatory restrictions

  • Carrier limitations

  • Customs requirements

  • Payment processor requirements

  • Legal obligations

All international listings must comply with:

  • Applicable laws

  • Import/export restrictions

  • Prohibited Items Policy

  • Authenticity & Anti-Counterfeit Policy

  • Intellectual property laws

  • Customs regulations

  • Sanctions laws

Translated listings, automated translations, customs descriptions, or language conversion systems may contain inaccuracies.

Users are encouraged to independently review listing details before purchase.

​

4. Shipping and Fulfillment Requirements
4.1 Approved Carriers and Shipping Systems

All international shipments must use:

  • Approved carrier systems

  • Platform shipping integrations

  • Authorized tracking systems

  • Supported international carrier networks

where required by Ya’Mar.

Sellers may not:

  • Use unauthorized shipping methods

  • Arrange off-platform international shipping

  • Use unsupported carrier systems

  • Upload false tracking information

  • Circumvent shipping requirements

Use of unauthorized shipping systems may result in:

  • Loss of Buyer Protection

  • Loss of Seller Protection

  • Delayed payouts

  • Withheld funds

  • Listing removal

  • Account restrictions

  • Permanent suspension

4.2 Seller Responsibilities

Unless otherwise required by law, sellers remain:

  • The merchant of record

  • The seller of record

  • The shipper of record

  • The exporter of record

for internationally shipped inventory.

Sellers remain solely responsible for:

  • Shipment accuracy

  • Inventory legality

  • Customs compliance

  • Product compliance

  • Packaging quality

  • Documentation accuracy

  • Export compliance

  • Fulfillment obligations

4.3 Customs Declarations

  • For all international shipments, sellers must provide accurate customs information including:

  • • Accurate item descriptions
    • Accurate declared values
    • Accurate quantities
    • Country of origin information
    • Accurate package weights and dimensions
    • Accurate Harmonized System (HS) tariff classification codes

  • Ya'Mar may provide HS code lookup tools, automated suggestions, category mappings, or other customs assistance tools for convenience only.

  • Sellers remain solely responsible for verifying the accuracy of all customs information submitted through the Platform.

  • Sellers may not intentionally or negligently:

  • • Understate product value
    • Misclassify merchandise
    • Use incorrect HS codes
    • Misrepresent country of origin
    • Submit false customs information
    • Attempt to evade duties, taxes, import restrictions, or customs requirements

  • Violations may result in shipment delays, customs holds, seizure of goods, loss of protections, account restrictions, suspension, termination, withheld funds, legal action, or regulatory reporting.

4.4 Delivery Estimates and Tracking

Estimated international shipping timeframes are estimates only and are not guaranteed unless otherwise required by law.

Delivery times may vary due to:

  • Customs inspections

  • Carrier delays

  • Weather events

  • Government actions

  • Geopolitical events

  • Labor shortages

  • Supply chain disruptions

  • Sanctions restrictions

  • Embargoes

  • Security screenings

  • Events beyond reasonable control

Valid tracking information is required for all international shipments.

Orders lacking valid tracking or delivery confirmation may lose:

  • Buyer Protection eligibility

  • Seller Protection eligibility

  • Dispute protections

​

5. Customs Duties, VAT, Taxes, and Import Fees

Eligible international shipments may be shipped using Delivered Duty Paid (DDP) services.

For DDP shipments, estimated customs duties, import taxes, VAT, GST, brokerage fees, and similar import-related charges may be calculated and displayed as separate line items during checkout when available. These charges are collected prior to shipment and remitted through participating shipping providers, carriers, customs processing partners, or other authorized entities.

Certain sellers may be permitted to offer Delivered at Place (DAP) shipping methods where supported by the Platform. For DAP shipments, buyers may remain responsible for duties, taxes, customs fees, brokerage fees, import charges, and other governmental assessments imposed by the destination country.

Where DAP shipping is offered, Ya'Mar may display estimated duties, taxes, and import charges for informational purposes only. Actual amounts assessed by customs authorities may differ.

Buyers acknowledge that customs authorities, tax authorities, carriers, and governmental agencies may assess additional fees, duties, taxes, penalties, storage charges, brokerage fees, inspection fees, or other amounts that were not known or calculable at checkout.

Customs assessments, governmental decisions, tariff changes, exchange rate fluctuations, and regulatory actions remain outside Ya'Mar's control.

Failure to satisfy applicable customs obligations may result in shipment delays, customs holds, returns, storage charges, destruction, seizure, refusal of delivery, or additional charges.

​

 

6. Import and Export Compliance

Users may not use the Platform in violation of:

  • Export control laws

  • Sanctions laws

  • Embargoes

  • International trade restrictions

  • Customs laws

  • Import/export regulations

Buyers are solely responsible for ensuring purchased items may be legally imported into their destination country.

Sellers are solely responsible for ensuring exported inventory complies with:

  • Applicable export laws

  • Customs requirements

  • Product safety laws

  • Labeling laws

  • Licensing obligations

  • Regulatory requirements

Ya’Mar is not responsible for:

  • Customs seizures

  • Import refusals

  • Government confiscations

  • Regulatory holds

  • Border enforcement actions

  • Customs destruction orders

  • Export violations

​

7. Prohibited and Restricted Items

International shipments must comply with:

  • Origin-country laws

  • Destination-country laws

  • Carrier restrictions

  • Platform Policies

Prohibited or restricted international shipments may include:

  • Weapons

  • Ammunition

  • Explosives

  • Controlled substances

  • Counterfeit goods

  • Unauthorized branded products

  • Restricted electronics

  • Hazardous materials

  • Certain batteries

  • Live plants

  • Live animals

  • Perishable goods

  • Sanctioned products

  • Restricted imports

Attempting to ship prohibited items may result in:

  • Shipment seizure

  • Account suspension

  • Permanent bans

  • Withheld funds

  • Regulatory reporting

  • Legal enforcement

​

8. Cancellations, Refunds, and Disputes
8.1 Before Shipment

Buyers may request cancellation within forty-eight (48) hours only if:

  • A shipping label has not been generated

  • Tracking has not been uploaded

  • Shipment processing has not begun

8.2 After Shipment

Once an item has shipped internationally:

  • Refunds

  • Claims

  • Disputes

  • Returns

  • Chargebacks

are governed by:

  • Buyer Protection Policy

  • Seller Protection Policy

  • Platform Policies

  • Applicable law

8.3 International Returns 

International returns are subject to the Ya'Mar Refunds & Returns Policy, Buyer Protection Policy, Seller Protection Policy, and applicable law.

Approved international returns may require the use of a return shipping label provided, approved, or supported by Ya'Mar, the seller, the carrier, or applicable shipping partners.

Buyers and sellers acknowledge that customs duties, import taxes, VAT, GST, brokerage fees, carrier processing fees, governmental assessments, customs clearance charges, and similar cross-border fees paid in connection with an international shipment may not be refundable.

The availability of refunds for customs duties, import taxes, VAT, GST, brokerage fees, and similar charges is determined by applicable governmental authorities, customs agencies, carriers, and third-party service providers, and remains outside Ya'Mar's control.

Unless otherwise required by law, Ya'Mar does not guarantee reimbursement or recovery of customs duties, taxes, brokerage fees, or other governmental charges associated with international transactions.

Where a partial refund is issued, duties, taxes, shipping charges, brokerage fees, customs charges, and related cross-border fees may remain non-refundable to the fullest extent permitted by law.

​

 

9. Lost, Damaged, Delayed, or Returned Packages

If international shipments are lost, damaged, delayed, refused, returned, abandoned, held by customs, denied entry, or otherwise disrupted during transit, Ya'Mar may coordinate investigations with carriers, customs authorities, logistics providers, insurers, shipping partners, or other third parties.

Buyers and sellers agree to reasonably cooperate with:

• Carrier investigations

• Customs inquiries

• Insurance claims

• Fraud investigations

• Delivery verification procedures

• Regulatory reviews

Carrier insurance decisions, reimbursement determinations, liability limitations, customs decisions, and claim approvals are determined solely by the applicable carrier, insurer, governmental authority, customs agency, or service provider.

If a shipment is refused by the buyer, returned by customs authorities, denied entry into the destination country, abandoned during customs clearance, or returned due to unpaid duties, taxes, brokerage fees, import restrictions, inaccurate customs information, prohibited items, or regulatory requirements, additional charges may be incurred.

Such charges may include:

• Return shipping fees

• Storage fees

• Customs processing fees

• Brokerage fees

• Disposal fees

• Carrier administrative fees

• Governmental assessments

• Other costs associated with the return, destruction, or recovery of the shipment

Where permitted by law, these costs may be deducted from refunds, charged to the responsible party, recovered through the Platform, or otherwise collected by Ya'Mar, participating carriers, logistics providers, or payment processors.

Items returned due to customs rejection, import restrictions, inaccurate customs declarations, inaccurate HS codes, prohibited items, unpaid duties or taxes, buyer refusal, or regulatory action may not qualify for a refund unless seller fault is determined or otherwise required by law.

​

 

10. Non-Refundable Fees

To the fullest extent permitted by law, the following fees may remain non-refundable once incurred, assessed, remitted, processed, or paid:

• Buyer Protection fees

• Payment processing fees

• Shipping label fees

• Customs duties already remitted

• Import taxes already remitted

• VAT or GST already remitted

• Currency conversion fees

• Brokerage fees

• Carrier processing fees

• International transaction fees

• Customs clearance fees

• Governmental assessments

• International return processing fees

For Delivered Duty Paid (DDP) shipments, duties, taxes, VAT, GST, brokerage fees, and similar import-related charges collected during checkout may be remitted to carriers, customs authorities, governmental agencies, logistics providers, or third-party service providers before delivery occurs.

Once such amounts have been remitted, processed, assessed, or paid, they may not be recoverable and may remain non-refundable, except where required by applicable law or where reimbursement is successfully obtained from the applicable governmental authority, carrier, customs agency, or service provider.

Nothing in this section limits any refund rights required by applicable consumer protection laws.

​

 

11. Fraud Prevention and Marketplace Integrity

To maintain Platform integrity, Ya’Mar may use:

  • Fraud detection systems

  • AI-assisted monitoring tools

  • Automated review systems

  • Machine learning technologies

  • Risk scoring systems

  • Automated moderation technologies

to:

  • Detect suspicious international activity

  • Prevent fraud

  • Monitor disputes

  • Review shipment irregularities

  • Investigate abuse

  • Evaluate account risk

  • Protect marketplace integrity

Ya’Mar reserves the right to:

  • Investigate suspicious activity

  • Hold or reverse funds

  • Delay payouts

  • Restrict accounts

  • Remove listings

  • Freeze transactions

  • Impose rolling reserves

  • Refer matters to payment processors

  • Refer matters to customs authorities

  • Refer matters to regulators

  • Refer matters to law enforcement

  • Pursue arbitration or legal enforcement where permitted by law

​

12. Platform Role and Limitation of Liability

To the fullest extent permitted by law, Ya’Mar is not responsible for:

  • Customs delays

  • Government actions

  • Carrier failures

  • Import restrictions

  • Regulatory holds

  • Customs seizures

  • Border enforcement actions

  • Delivery delays

  • Exchange rate fluctuations

  • Shipping disruptions

  • Geopolitical events

  • Supply chain interruptions

  • Third-party carrier conduct

  • International transaction disputes between users

Users assume all risks associated with:

  • International commerce

  • Customs compliance

  • Import/export obligations

  • Cross-border shipping

  • Governmental actions

  • International regulatory compliance

​

13. Enforcement Actions

Violations of this Policy may result in:

  • Listing removal

  • Delayed payouts

  • Withheld payouts

  • Refund liability

  • Rolling reserves

  • Account restrictions

  • Permanent suspension

  • Collections activity

  • Arbitration

  • Legal enforcement

​

14. Policy Updates

Ya’Mar may modify this Policy periodically to reflect:

  • Legal requirements

  • Regulatory obligations

  • Operational needs

  • Carrier requirements

  • Customs compliance obligations

  • Fraud prevention measures

  • Marketplace functionality

Updated versions become effective upon posting within the Platform or on Ya’Mar’s website.

Continued use of the Platform after updates constitutes acceptance of the revised Policy where permitted by law.

​

15. Contact Information

Ya’Mar LLC- International Shipping Support
📧 contactus@yamarapp.com

Ya’Mar LLC
7901 4TH Street N. Suite 300
St. Petersburg, Florida 33702 USA

bottom of page