Effective Date: May 20, 2026​

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This Account Closure & Penalties Policy (“Policy”) is incorporated by reference into the Ya’Mar Terms of Service and applies to all users of the Ya’Mar marketplace application, website, and related services (collectively, the “Platform”).

Ya’Mar LLC (“Ya’Mar,” “we,” “us,” or “our”) is committed to maintaining a safe, secure, fair, and trustworthy marketplace environment. To protect users, payment systems, service providers, and overall Platform integrity, Ya’Mar may investigate suspicious activity and impose enforcement actions, restrictions, penalties, payment holds, reserves, delayed payouts, or permanent account closure where reasonably necessary.

Nothing in this Policy or the Platform relationship creates any partnership, fiduciary duty, agency relationship, joint venture, employment relationship, franchise relationship, or special legal duty between Ya’Mar and users.

This Policy supplements the Ya’Mar Terms of Service, Privacy Policy, Prohibited Items & Conduct Policy, Seller Standards Policy, Buyer Protection Policy, Seller Protection Policy, Shipping Policy, International Shipping Policy, Seller Verification & Transparency Policy, and other incorporated Platform Policies. Violations of any incorporated Policy may result in enforcement action under this Policy.

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1. Grounds for Account Penalties and Enforcement

Ya’Mar may impose account restrictions, payment holds, reserves, investigations, delayed payouts, suspensions, or permanent account closure for conduct that creates legal, operational, financial, fraud-related, security, or reputational risk to the Platform or its users.

This may include violations involving fraud, deceptive conduct, excessive chargebacks, refund abuse, counterfeit or stolen goods, unauthorized or infringing content, false claims, manipulated evidence, suspicious financial activity, misuse of promotions or rewards systems, circumvention of Platform protections or fees, abusive disputes, unauthorized scraping or automation, false verification information, sanctions or export violations, customs violations, repeated Policy violations, or attempts to evade enforcement actions through alternate accounts or deceptive activity.

Ya’Mar may also take enforcement action where users fail identity verification, tax verification, seller compliance reviews, or refuse to cooperate during investigations.

Serious, repeated, intentional, abusive, fraudulent, deceptive, or unlawful conduct may result in immediate permanent account closure without prior notice where permitted by law.

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2. Types of Enforcement Actions

Depending on the severity, frequency, operational impact, or risk level of the conduct, Ya’Mar may take one or more enforcement actions at its sole discretion.

Enforcement actions may include warnings, listing removal, reduced listing visibility, restrictions on buying, selling, bidding, messaging, delayed payouts, frozen balances, rolling reserves, additional verification requirements, restricted payment methods, linked-account restrictions, device or IP restrictions, suspended access, permanent account closure, collections activity, arbitration, or legal enforcement.

Ya’Mar reserves the right to refuse service, discontinue access, restrict functionality, deny participation, or terminate user access where permitted by law.

Enforcement actions are intended to:

• Protect users

• Reduce fraud

• Maintain marketplace integrity

• Protect payment systems

• Protect Platform operations

• Comply with applicable laws and regulations

Enforcement actions do not entitle users to compensation, reimbursement, damages, restoration of listings, restoration of privileges, business recovery, or lost profits.

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3. Serious Violations

Ya’Mar reserves the right to immediately suspend, restrict, investigate, or permanently close accounts without prior notice for serious violations involving fraud, identity theft, counterfeit goods, stolen property, financial crimes, unauthorized payment activity, manipulated disputes, false refund claims, chargeback abuse, threats, harassment, coordinated abuse, money laundering concerns, sanctions violations, export violations, intellectual property infringement, misuse of Platform infrastructure, unauthorized scraping, abusive automation, or false verification submissions.

Where permitted or required by law, Ya’Mar may cooperate with payment processors, financial institutions, regulators, law enforcement agencies, tax authorities, customs authorities, courts, arbitrators, collection agencies, governmental authorities, and related third parties.

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4. Effect on Funds, Balances, and Payments

If an account is suspended, restricted, investigated, or permanently closed, Ya’Mar may delay payouts, hold funds, freeze balances, reverse payouts, offset losses, impose rolling reserves, or restrict payment functionality where reasonably necessary for fraud prevention, dispute resolution, refund obligations, chargeback risk, customs obligations, tax obligations, payment processor requirements, legal compliance, operational security, or risk management.

Funds may be withheld for up to one hundred eighty (180) days or longer where permitted by law, payment processor requirements, arbitration proceedings, customs investigations, fraud reviews, dispute investigations, or legal enforcement matters.

Accounts closed due to fraud, abuse, unlawful conduct, intentional Policy violations, or chargeback abuse may forfeit rights to certain pending balances to the fullest extent permitted by law.

Ya’Mar reserves the right to offset refunds, chargebacks, fees, taxes, customs charges, VAT obligations, shipping adjustments, penalties, carrier claims, collections costs, enforcement costs, damages, and other outstanding obligations against existing balances, pending payouts, future payouts, refunds owed, or payment methods on file.

If an account balance becomes negative or insufficient to cover refunds, reversals, chargebacks, taxes, customs fees, shipping costs, penalties, collections costs, enforcement expenses, or other outstanding amounts, the user authorizes Ya’Mar LLC and its payment processors to charge any payment method, debit card, credit card, bank account, or funding source linked to the account where permitted by law.

Outstanding balances may be referred to collections agencies, shared with payment processors or service providers where reasonably necessary for fraud prevention or collections activity, pursued through arbitration, or pursued through legal enforcement where permitted by law.

Platform fees, payment processing fees, Buyer Protection fees, advertising fees, promotional fees, customs fees, shipping label fees, and related incurred charges may remain non-refundable where permitted by law.

Users remain responsible for outstanding balances, taxes, seller fees, customs duties, VAT charges, shipping adjustments, enforcement costs, legal costs, collections costs, chargebacks, and refund reversals arising from their conduct, transactions, disputes, listings, or Policy violations.

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5. Circumvention Prohibited

Users may not create alternate accounts, use substitute identities, use deceptive verification information, use proxy accounts, use hidden accounts, use third parties, use undisclosed devices, or use undisclosed payment methods to evade restrictions, reserves, investigations, suspensions, verification requirements, penalties, permanent closures, or enforcement actions.

Ya’Mar may investigate or restrict related accounts, linked devices, IP addresses, payment methods, banking information, associated activity, or identity records connected to restricted or high-risk users.

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6. Appeals and Reconsideration

Users who believe enforcement action was issued in error may request review by following instructions in the enforcement notice or by contacting Ya’Mar’s compliance team.

Appeals should include relevant supporting information such as transaction records, documentation, verification materials, or clarifying evidence. Appeals are reviewed on a case-by-case basis, and submission of an appeal does not guarantee reinstatement or reversal of enforcement actions.

Ya’Mar is not obligated to reverse enforcement decisions following review and may decline to disclose internal fraud detection methods, investigative findings, monitoring systems, security procedures, operational criteria, or risk assessments where disclosure could compromise Platform integrity, operational security, fraud prevention systems, investigations, or legal obligations.

Appeals should generally be submitted within thirty (30) days of the enforcement notice unless otherwise permitted by Ya’Mar.

Repeated, intentional, fraudulent, abusive, coordinated, deceptive, or egregious violations may not qualify for reinstatement.

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7. AI Monitoring, Fraud Prevention, and Platform Integrity

To maintain marketplace integrity and protect users, Ya’Mar may use automated systems, fraud detection technologies, AI-assisted review tools, behavioral analysis systems, machine learning technologies, automated moderation systems, security monitoring tools, and risk-scoring technologies to detect suspicious activity, investigate fraud, monitor disputes, review account behavior, evaluate transaction risk, enforce Platform Policies, and protect Platform operations.

Users acknowledge and agree that certain moderation, verification, payout restriction, fraud review, enforcement, or account actions may involve automated systems or AI-assisted processes.

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8. Preservation of Evidence and Data Retention

Ya’Mar may preserve account records, communications, transaction data, IP logs, tracking information, device information, verification records, fraud indicators, investigation materials, Platform activity logs, financial records, and related evidence for fraud prevention, chargeback investigations, dispute resolution, collections activity, arbitration proceedings, legal compliance, tax obligations, operational security, or enforcement purposes.

Data may continue to be retained after account closure or termination where reasonably necessary for operational, security, compliance, legal, investigative, or enforcement purposes.

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9. Limitation of Liability

To the fullest extent permitted by law, Ya’Mar shall not be liable for lost profits, reputational harm, lost sales, business interruption, frozen funds, delayed transactions, operational interruptions, restricted access, account closure consequences, account suspension consequences, enforcement actions, or related losses arising from investigations, fraud prevention measures, enforcement reviews, security concerns, legal compliance actions, payment processor obligations, or Platform restrictions.

Ya’Mar is not responsible for actions taken by payment processors, financial institutions, banks, regulators, customs authorities, shipping carriers, governmental agencies, or third-party service providers.

Users acknowledge that Platform enforcement measures are necessary to maintain marketplace integrity, fraud prevention protections, legal compliance, and user safety.

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10. Survival

Sections relating to payments, collections, recovery rights, arbitration, liability limitations, investigations, fraud prevention, legal compliance, enforcement rights, and outstanding balances survive account closure, suspension, restriction, or termination.

Disputes relating to account restrictions, payment holds, enforcement actions, investigations, collections activity, or account closures remain subject to the arbitration provisions contained in the Ya’Mar Terms of Service.

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11. No Waiver

Failure by Ya’Mar to immediately enforce any provision of this Policy shall not constitute a waiver of enforcement rights.

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12. Policy Updates

Ya’Mar may modify this Policy periodically to reflect changes involving legal requirements, payment processor obligations, fraud prevention measures, security concerns, operational needs, marketplace functionality, or regulatory obligations.

Updated versions become effective upon posting within the Platform or on Ya’Mar’s website. Continued use of the Platform after updates constitutes acceptance of the revised Policy where permitted by law.

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13. Contact Information

Ya’Mar LLC-Account Review & Compliance Department
📧 compliance@yamarapp.com

Ya’Mar LLC
United States